Customer Service/User Manuals



For any customer service related queries, please contact:


Chantelle Jordaan

Customer Service Assistant

  • Tel: 010 001 6342(MEGA) or;
  • Tel: 012 802 1515
  • e-mail:



Monday – Thursday – 08:00am – 17:00pm

Friday – 08:00am – 15 :00pm

Weekends – Kindly send a mail with complaint to our customer service agents will assist as soon as possible.


Product Catalogue

Megamaster Catalogue_2015


Product User Manuals:

Patio Gas Braais

Blaze 200 Megamaster Manual

Megamaster Blaze 400 Elite Red Manual

Megamaster Blaze 400 Pro User Manual

Sizzler 200 Camper Manual

Blaze 500 Maxim Manual

Blaze 400 Black User Manual

Blaze 300 Elite Red,Black & RB

Blaze 300 Black & Red Manual

Blaze 600 Black User Manual

Sizzler 400 Manual

Sizzler 300 Manual

630 Gas Insert Manual

940 Gas Insert Manual

BakerBox and Charcoal Grill

Megamaster BakerBox Manual

570 Elite Charcoal Kettle

Bosca Freestanding Fireplaces

Bosca Installation Guide

Bosca Owner Manual

Cast Iron Fireplaces

Lugano, Livigno, Geneva Manual

Ledro and Molveno User Manual

Modica & Imola Fireplace User Manual

Verano Lugano Livigno User Manual

Stainless Steel Flue pipes

SS Flue Kit 150mm

SS Flue Kit 125mm 

Flue Less Gas Fireplaces

Flue Less Gas Firepalce 900/1100 Single Sided

Flue less gas fireplace 1100 double sided

FL Fireplace Valve Assembly

1100 single dimension

1100 double dimension

Freestanding Fireplaces


Free-Standing Fireplace User Manual

Eclipse Fireplace User Manual 

Built in Fireplaces

Built-In Fireplace User Manual

Built-In Braai User Manuals

Built-In Braai User Manual

Built-In Double-Sided Fireplace User Manual

Built-in Gas Braai User Manual

Built-in Gas Combo Braai User Manual

Built-in Rotisserie Braai User Manual

Built-In Spit Braai User Manual

Built-in Spit Braai

Built-In SS Braai User Manual

Patio Gas Heaters

Modo Flame Outdoor Manual 2013

Modo Pit Manual Megamaster

Patio Heater Manual 2014

Cast Iron Pots

Potjie Tag and Care Instructions


Mspa User Manual English


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